PRIVACY POLICY AND TERMS OF USE
Privacy Policy for Drive Safely Transportation LLC
Effective Date: 20-11-2024
- Introduction
Drive Safely Transportation LLC (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. By using our website and services, you consent to the practices described in this Privacy Policy. - Information We Collect
We collect the following types of information:
• Personal Information: Name, phone number, email address, and location details when you book a service or contact us.
• Technical Information: IP address, browser type, and usage data when you interact with our website.
• Optional Information: Any additional details you choose to provide when contacting us. - How We Use Your Information
We use your information for the following purposes:
• To provide transportation services and manage bookings.
• To communicate with you about your service requests.
• To comply with Pennsylvania and federal legal obligations.
• To protect our rights, safety, and property. - Legal Basis for Processing Information
We collect and process personal information based on:
• Consent: When you voluntarily provide information.
• Legitimate Interests: To operate our business effectively.
• Legal Compliance: To fulfill regulatory or legal obligations. - Sharing Your Information
We will not sell or rent your information. We may share it:
• With service providers assisting with operations (e.g., scheduling).
• When required by law, such as responding to subpoenas or court orders.
• To protect our legal rights or enforce our policies. - Data Protection and Security
We implement reasonable technical and organizational measures to protect your information from unauthorized access or disclosure. While no system is completely secure, we strive to safeguard your data in compliance with applicable laws. - User Rights Under Pennsylvania Law
As a Pennsylvania resident, you have the right to:
• Access, correct, or request the deletion of your personal data.
• Opt-out of certain data collection practices.
• Be notified of any data breaches involving your information.
To exercise these rights, contact us at the email or address provided below. - Children’s Privacy
Our services are not directed to individuals under 13 years of age. We do not knowingly collect personal information from children. - Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated effective date. Continued use of our website constitutes your acceptance of the revised policy. - Governing Law
This Privacy Policy is governed by the laws of the State of Pennsylvania and applicable federal laws. Any disputes will be resolved exclusively in Pennsylvania courts. - Contact Us
If you have any questions about this Privacy Policy or how your data is handled, contact us! :
• Email: [email protected]
• Phone: 610-440-4040
• Address: 31 n millbourne ave, upper Darby Pa, 19082
TERMS OF USE
Here is an updated version of the Terms of Use for Drive Safely Transportation LLC, including additional conditions:
Terms of Use for Drive Safely Transportation LLC
Effective Date: 20-11-2024
- Acceptance of Terms
By accessing or using the Drive Safely Transportation LLC website (the “Site”), you agree to be bound by these Terms of Use and our Privacy Policy. If you do not agree, please discontinue use of the Site. - Services Provided
Drive Safely Transportation LLC provides transportation services. The Site is for informational purposes only and does not facilitate bookings or financial transactions. - Eligibility
You must be at least 18 years old to use our Site. By accessing the Site, you represent and warrant that you meet this requirement. - User Responsibilities
When using the Site, you agree to:
• Use the Site only for lawful purposes.
• Not engage in any activity that could damage, disable, or impair the Site or interfere with others’ use.
• Not upload, post, or distribute any harmful, offensive, or unlawful content.
• Not use the Site to impersonate any individual or entity.
• Not use the Site to transmit any viruses, worms, or other harmful computer code. - Intellectual Property
All content on the Site, including text, images, logos, and designs, is the property of Drive Safely Transportation LLC or its licensors. You may not reproduce, distribute, or use any content without prior written permission. - Third-Party Links
The Site may contain links to third-party websites or services. These links are provided for your convenience, and we are not responsible for their content or practices. Accessing third-party websites is at your own risk. - Disclaimers and Limitation of Liability
• No Warranties: The Site is provided “as is” and “as available.” We make no warranties, express or implied, regarding the operation of the Site, including but not limited to fitness for a particular purpose, accuracy, or non-infringement.
• Limitation of Liability: To the fullest extent permitted by law, Drive Safely Transportation LLC is not liable for any damages, including but not limited to direct, indirect, incidental, or consequential damages, arising from your use of the Site or reliance on its content. - Indemnification
You agree to indemnify and hold Drive Safely Transportation LLC, its affiliates, directors, employees, agents, and licensors harmless from any claims, damages, liabilities, costs, and expenses, including legal fees, arising from your violation of these Terms of Use or any activities related to your use of the Site. - Privacy and Data Use
By using the Site, you agree to our Privacy Policy, which explains how we collect, use, and protect your personal information. For more information, please review our Privacy Policy. - User Content and Submissions
• Content Ownership: You retain ownership of any content you submit to the Site. However, by submitting content, you grant us a license to use, display, and distribute that content in connection with the Site’s operation.
• Prohibited Content: You may not submit any content that is illegal, defamatory, offensive, or infringes on the rights of others. - Governing Law
These Terms of Use are governed by the laws of the Commonwealth of Pennsylvania. Any disputes will be resolved exclusively in the state or federal courts located in Pennsylvania. - Changes to Terms
We may update these Terms of Use from time to time. Any changes will be effective upon posting on the Site. Your continued use of the Site after changes are posted constitutes your acceptance of the revised Terms. - Termination
We reserve the right to suspend or terminate your access to the Site at any time, without notice, if we believe you have violated these Terms of Use or are engaged in activities that may harm the Site or other users.
Data Collected by Drive Safely Transportation LLC- Personal Information
• Name: To identify and communicate with you.
• Contact Information: Such as email address, phone number, and address, to facilitate communication and provide service-related updates.
• Service Requests: Details about your transportation needs, including the type of service requested, locations, dates, and times. - Technical Information
• IP Address: For identifying and managing your device’s connection to our servers.
• Browser Information: Such as the type of browser and device you are using to access the site.
• Cookies and Tracking Technologies: To enhance your experience, we may use cookies to track user preferences, session data, and provide a more personalized service. You can manage or disable cookies in your browser settings. - Usage Data
• Interaction with Website: Data on how you interact with the site, such as pages visited, links clicked, and time spent on specific pages. This helps improve the functionality of the website. - Location Data
• Location Data: If you opt in, location information may be collected to help with route optimization or to offer location-specific services. - Feedback or Inquiries
• Customer Feedback: Any feedback or questions you provide via forms or email for customer service purposes.
Here’s how data is typically collected on a website like Drive Safely Transportation LLC:
How Data is Collected - User Inputs
• Forms and Service Requests: When you fill out forms to inquire about services, request a quote, or provide feedback, you voluntarily provide personal data such as your name, email, phone number, and transportation details (e.g., location, time, service type). - Cookies and Tracking Technologies
• Cookies: Small files placed on your device by the website to track preferences, browsing behavior, and session data. These help improve the user experience by remembering your settings and interactions. You can manage cookie preferences in your browser.
• Web Beacons and Pixels: These are used to track interactions with emails and other web content, allowing the website to measure engagement. - Log Data
• Server Logs: When you visit the site, certain technical data is automatically collected by the server hosting the website, including your IP address, browser type, referring URLs, and time of visit. This helps monitor website performance and user behavior. - Location Data (if applicable)
• Geo-Location Data: If you grant permission, the website or connected apps may collect your location information using GPS or IP address data to provide services like route optimization. - Analytics Tools
• Third-Party Analytics: Tools such as Google Analytics track user behavior (e.g., pages visited, time spent, clicks) to help improve website performance and user engagement. These tools do not collect personally identifiable information unless specifically provided.
How Data is Used
• To Process Requests: Data provided via forms is used to process your inquiries, service requests, and feedback.
• Improvement of Services: Data from cookies and usage analytics helps us refine and optimize the website experience for users.
• Communication: Contact data is used to reach out regarding your inquiries, updates, or service information.
Here’s the updated explanation of why data is collected, with the details removed from point 5:
Why Data is Collected - To Provide and Improve Services
Data is essential for understanding your transportation needs, processing service requests, and ensuring that we provide accurate, timely, and reliable services. - To Communicate with You
Your contact information (e.g., email, phone number) is collected to respond to inquiries, provide updates on services, offer customer support, and keep you informed about any important changes or promotions related to Drive Safely Transportation LLC. - To Enhance User Experience
By tracking user behavior on the website (through cookies and analytics tools), we can improve the design, functionality, and performance of the site, making it more user-friendly and tailored to your needs. - To Comply with Legal Requirements
In some cases, personal data may be collected to comply with local, state, or federal regulations, including those related to safety and data protection laws. This ensures that Drive Safely Transportation LLC meets all legal obligations. - To Personalize the User Experience
We may use your data to customize the services we provide based on your preferences, such as offering the most relevant transportation options or ensuring smoother interactions with our website.
Here’s an explanation of who has access to the data collected by Drive Safely Transportation LLC:
Who Has Access to Data - Drive Safely Transportation LLC Employees
Only authorized employees and contractors of Drive Safely Transportation LLC who require access to your data to provide services or support have access. This includes customer service representatives, transportation coordinators, and website administrators. These individuals are trained to handle your data securely and responsibly. - Third-Party Service Providers
We may share your data with trusted third-party service providers who assist in the operation of our website or services, such as:
• Website hosting companies
• Analytics service providers (e.g., Google Analytics)
• Email service providers for communication purposes
These providers are contractually obligated to protect your data and only use it for the purposes we specify. - Legal Authorities
In certain situations, we may be required to share your data with law enforcement or regulatory bodies in response to legal requests, subpoenas, or court orders. This ensures compliance with applicable laws, regulations, or legal proceedings.
Here’s an explanation of how data is stored by Drive Safely Transportation LLC:
How Data is Stored - Secure Servers
Data collected through the website is stored on secure servers provided by reputable hosting providers. These servers are protected by industry-standard security measures, including firewalls, encryption, and access controls to prevent unauthorized access. - Encryption
Sensitive data, such as contact information or location data, is encrypted during transmission using secure protocols like HTTPS (SSL/TLS) to ensure that it remains confidential as it moves between your device and our servers. - Data Backup
Regular backups are performed to ensure that data is preserved in the event of hardware failure or system errors. These backups are stored securely and are only accessible to authorized personnel. - Access Control
Access to stored data is restricted to authorized employees, contractors, or third-party service providers who need it for the performance of their duties. These individuals must follow strict protocols to protect the data. - Retention Period
Data is stored only for as long as necessary to fulfill the purpose for which it was collected or as required by law. Once the data is no longer needed, it is securely deleted or anonymized to ensure it cannot be used for any other purposes. - Data Security Measures
In addition to encryption and backups, we implement other security measures such as:
• Multi-factor authentication (MFA) for accessing sensitive data
• Regular software updates and security patches
• Security audits to ensure data protection protocols are followed
Under Pennsylvania law, users have several rights related to their personal data. Below are the main rights that individuals may have regarding their personal information:
User Rights Under Pennsylvania Law - Right to Access
• Users have the right to request access to the personal data that is being collected and stored by Drive Safely Transportation LLC. This includes the ability to review the types of data collected and how it is being used. - Right to Correct or Update Information
• Users have the right to request corrections or updates to any inaccurate or outdated personal information stored by the company. You can contact us to make these updates. - Right to Deletion
• Under certain circumstances, users have the right to request the deletion of their personal data. This may include data that is no longer needed for the purposes for which it was collected, subject to any applicable retention periods required by law or business needs. - Right to Data Portability
• Users may have the right to request a copy of their personal data in a commonly used, machine-readable format. This allows them to transfer their information to another service provider if they choose. - Right to Object to Data Processing
• Users have the right to object to certain types of data processing, particularly when processing is based on legitimate interests or for direct marketing purposes. - Right to Withdraw Consent
• If data processing is based on consent (such as for marketing purposes), users have the right to withdraw their consent at any time. This will not affect the lawfulness of processing based on consent before it was withdrawn. - Right to Restrict Processing
• Users may have the right to restrict the processing of their personal data, which means that the data can be stored but not used, under specific circumstances (e.g., when the accuracy of the data is contested). - Right to Non-Discrimination
• Users are entitled to exercise their data rights without fear of discrimination. The company cannot penalize users for exercising their rights to access, update, or delete their personal data. - Right to File a Complaint
• If users believe that their rights under Pennsylvania law or applicable privacy regulations have been violated, they have the right to file a complaint with the Pennsylvania Attorney General’s Office or another relevant regulatory body.
How to Exercise Your Rights
To exercise any of the rights listed above, users can contact Drive Safely Transportation LLC via the contact details provided on the website. We will respond to your requests in compliance with Pennsylvania law, usually within a reasonable time frame.
- Personal Information
- Contact Us
If you have any questions about these Terms of Use, please contact us:
Email: [email protected]
• Phone: 610-440-4040
• Address: 31 n millbourne ave, upper Darby Pa, 19082